Privacy Policy | Inkwiser

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1. Introduction

Welcome to Inkwiser ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and AI-powered book creation services (the "Service").

By accessing the Service, you acknowledge that you have read and understood this Policy. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

  • Account Information: Name, email address, and authentication data (e.g. via third-party sign-in providers).
  • User Content: Prompts, outlines, drafts, manuscripts, and any other content created within the Service.
  • Usage Data: IP address, browser type, device information, and interaction patterns.
  • Payment Data: Processed via secure third-party payment gateways. We do not store full credit card details on our servers.

3. How We Use Your Information

We process your data to:

  • Provide and maintain the AI-powered book creation Service.
  • Process AI Generations: Send your inputs to language models to generate text.
  • Ensure Service security and prevent fraudulent use.
  • Process subscription transactions and manage your account.
  • Communicate essential service updates and support.
  • Analyze usage patterns to improve the Service.

4. Sub-processors and Third-Party Sharing

To provide our Service, we share certain data with trusted categories of sub-processors:

Category Purpose Data Transferred
Cloud Infrastructure Hosting, database, and storage All account and user data
Authentication Provider User sign-in and session management Email, name, profile picture
AI Model Providers Text generation and content processing Prompts and manuscript fragments
Payment Processor Subscription and billing management Billing info and transaction history
Analytics & Support Monitoring performance and user support Usage logs and support tickets

Note on Transfers: Many of our sub-processors are located in the United States. Our primary infrastructure is hosted in the European Union. We ensure all international transfers are protected by Standard Contractual Clauses (SCCs) or other legal safeguards approved by the European Commission.

We may also disclose your information if required by law, in response to valid requests by public authorities, or as part of a merger, acquisition, or sale of assets.

5. AI Content and Data Privacy

  • Ownership: You retain all ownership rights to the content you input and the output generated by the AI through our Service.
  • Training: We do not use your private manuscripts or personal data to train or improve third-party AI models without your explicit opt-in consent.
  • Sensitive Info: We strongly advise users not to input highly sensitive personal information into AI prompts.

6. Account Deletion (Right to be Forgotten)

In accordance with GDPR, you have the right to request the deletion of your account and personal data.

Manual Deletion Process: To protect your creative work from accidental or unauthorized deletion, we process all deletion requests manually.

  • How to request: Send an email to [email protected] from your registered email address with the subject "Account Deletion Request."
  • Verification: We may ask you to verify your identity before proceeding.
  • Timeline: We will process your request within thirty (30) days.
  • Effect: Once processed, your account, manuscripts, and associated personal data will be permanently erased and cannot be recovered.

7. Data Security

We implement robust technical and organizational measures (including encryption in transit and restricted access controls) to safeguard your data. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights (EEA Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, update, or delete the information we have on you.
  • Object to or restrict the processing of your data.
  • Data portability (requesting a copy of your data in a structured format).
  • Withdraw consent at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

  • Essential cookies: Required for authentication and core Service functionality.
  • Analytics cookies: Help us understand how visitors use the Service and identify areas for improvement.

You may opt out of non-essential cookies at any time through your browser settings or our cookie preferences.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection Office: [email protected]